Know A Guy Marketing LLC (“Know A Guy Marketing,” “KAGM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.knowaguymarketing.com, submit a form, schedule a call, communicate with us, or use our services.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
This may include:
Your name
Email address
Mobile phone number
Company name
Website address
Information about your business or marketing needs
Appointment and scheduling information
Messages, inquiries, and other communications you send us
Communication preferences and SMS consent records
Information Collected Automatically
When you use our website, we may automatically collect:
IP address
Browser and device information
Pages viewed and actions taken
Referral source
Approximate location
Cookie and analytics information
Payment Information
When you purchase services, payment information may be collected and processed by a third-party payment provider. We do not directly store complete credit or debit card details.
2. How We Use Your Information
We may use information to:
Respond to inquiries and requests
Schedule and manage appointments
Provide proposals, services, and customer support
Process payments and manage client accounts
Send appointment confirmations, reminders, and service updates
Send marketing or promotional communications when you have provided the required consent
Personalize and improve our website and services
Measure website and marketing performance
Maintain security and prevent fraud or misuse
Comply with legal and regulatory requirements
Maintain records of communication consent and opt-out requests
Providing consent to receive marketing text messages is not a condition of purchasing any goods or services.
3. Text Messaging and Mobile Information
When you expressly opt in to receive text messages from Know A Guy Marketing, we may send messages concerning:
Your inquiry
Scheduled appointments and reminders
Proposals and payment updates
Service and account updates
Marketing information, services, offers, and promotions
Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe from text messages. Reply HELP for assistance. You may also contact us at [email protected].
We do not send marketing text messages unless the appropriate consent has been obtained. Opting out of marketing messages does not prevent us from sending legally permitted, non-marketing communications when necessary.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Text messaging originator opt-in data and consent are excluded from all other information-sharing categories described in this policy and will not be shared with third parties.
We do not sell, rent, or transfer mobile phone numbers or text messaging consent data to third parties, affiliates, data brokers, or lead generators for their own marketing or promotional purposes.
4. How We Disclose Information
We may disclose information in the following limited circumstances:
Service Providers
We may use service providers that help us operate our website and business, including providers for:
Website hosting
Customer relationship management
Appointment scheduling
Email and text message delivery
Analytics
Payment processing
Customer support
Data security
These providers may access information only as reasonably necessary to perform services for us and are not authorized to use mobile opt-in information for their own marketing or promotional purposes.
Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws, regulations, legal processes, or government requests
Protect our rights, property, customers, or the public
Detect or prevent fraud, security incidents, or illegal activity
Enforce agreements and policies
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable privacy requirements. Mobile opt-in data and consent will not be transferred for third-party marketing or promotional use.
With Your Direction
We may disclose information when you request, direct, or separately authorize us to do so. SMS consent provided specifically to Know A Guy Marketing is not transferable to another business.
5. Cookies and Analytics
We may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand visitor activity, measure performance, and improve our marketing.
You can control certain cookies through your browser settings. Disabling cookies may affect how parts of the website function.
6. Email Marketing
If you receive marketing emails from us, you may unsubscribe by using the link included in the email or by contacting us.
Even after unsubscribing from marketing emails, we may continue sending non-marketing communications related to active services, appointments, transactions, or legal matters.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services
Fulfill the purposes described in this policy
Maintain business and consent records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, and regulatory obligations
We may retain records of SMS opt-ins and opt-outs to demonstrate compliance and ensure that future messaging preferences are honored.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a copy of certain information
Opt out of marketing communications
Withdraw text messaging consent at any time
Opt out of certain sales, targeted advertising, or profiling activities
Appeal a decision concerning a privacy request
Know A Guy Marketing does not sell personal information.
To submit a privacy request, contact [email protected]. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
10. Information Processed for Clients
When Know A Guy Marketing processes information solely on behalf of a business client, that client determines how the information is collected and used. Its privacy notice may apply instead of this policy.
Information supplied by a client does not automatically provide Know A Guy Marketing with permission to send marketing text messages. Any required consent must be obtained for the specific sender and messaging purpose.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can review and delete it when required.
12. Third-Party Websites
Our website may contain links to websites or services operated by other organizations. We are not responsible for their privacy practices, security, or content. Review the privacy policy of any third-party website you visit.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to our services, practices, or legal obligations.
When changes are made, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.
14. Contact Us
For questions, concerns, or privacy requests, contact:
